Monday – Sat: 9am-5.30pm Sun: 10am-4pm
Quaker Way, Mansfield, Notts, NG18 1SU

Privacy Policy

This privacy policy describes how Four Seasons Shopping Centre (‘we’, ‘us’) collects and processes personal information about you, how we use and protect this information, and your rights in relation to this information. 

This privacy policy applies to all personal information we collect or process about you. Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified.

1. Personal information we use

We will collect personal information about you from a variety of sources, including information we collect from you directly (e.g. when you contact us) and information we collect from you through the cookies deployed through our website. You can learn more about how we use cookies through the Website in our Cookies Policy.

We may be required by law to collect certain personal information about you, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations.

1.1 Information we collect directly from you

The categories of information that we collect directly from you are:

(a) personal details (e.g. name) 

(b) contact details (e.g. phone number, email address, postal address or mobile number) 

1.2 Information we collect from other sources

Certain of the cookies we deploy through our website allow us to gain certain information about your visit to our website which we or other third parties may be able to associate with you.

You can learn more about our use of cookies through our Cookies Policy

2. How we use your personal information and the basis on which we use it

We use your personal information to:

(a) deal with your enquiries and requests through our website

(b) comply with legal obligations to which we are subject and cooperate with regulators and law enforcement bodies

Subject to applicable law, we must have a legal basis to process your personal information. In most cases the legal basis will be one of the following: 

(a) to meet our legitimate interests, for example to process your contact details in order understand a query you put to us. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms

(b) to comply with our legal obligations to you or to a third party (e.g. the taxation authorities)

We may obtain your consent or explicit consent to collect and use certain types of personal information when we are required to do so by law. If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this privacy policy. 

3. Your rights over your personal information 

You may have certain rights regarding your personal information, subject to local law. These include the following rights to:

We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. 

We will contact you if we need additional information from you in order to honour your requests. 

If you would like to discuss or exercise such rights, please contact us at the details below.

4. Information Sharing

We may share your personal information with third parties under the following circumstances:

· Service providers and business partners. We may share your personal information with our service providers and business partners, for example where they provide services to us that involve processing your personal information.

·Law enforcement agency, court, regulator, government authority or other third party. We may share your personal information with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.· Asset purchasers. We may share your personal information with any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this privacy policy. 

5. Information Security and Storage

We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal information. We evaluate these measures on a regular basis to ensure the security of the processing. 

We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:

We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.

6. Changes to the Policy

You may request a copy of this privacy policy from us using the contact details set out above. We may modify or update this privacy policy from time to time. 

If we change this privacy policy, we will notify you of the changes. Where changes to this privacy policy will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g. to object to the processing), where these are applicable to you.